Terms and conditions for subscribers

These terms outline your rights and obligations when subscribing to our financial planning service. Please read them carefully before use.

September 3, 2025

Acceptance of terms

By subscribing to our service, you agree to comply with these terms. If you do not agree, please do not use our service. These terms are subject to change and will be updated as needed.

Definitions

Key terms used in these conditions are defined below.

"Service" means the monthly subscription-based financial planning support provided by eludoravia.

"Subscriber" means any individual or entity who purchases or uses the service.

"Consultant" refers to qualified professionals engaged by eludoravia to deliver consultations and reviews.

"Content" means all information, materials, and communications provided to subscribers.

Service usage

Our service is intended for ongoing planning support and is not a substitute for specialist investment, tax, or legal advice.

Eligibility

Subscribers must be Australian residents aged 18 or over and legally able to enter into a contract.

Proof of residency may be requested.

Subscriber responsibilities

Subscribers are responsible for providing accurate information and updating us of any changes.

Provide current and accurate personal details.
Keep login and communication details secure.
Comply with applicable Australian laws and regulations.
Respect the confidentiality of all communications.

Prohibited uses

The following activities are not permitted:

Using the service for illegal purposes or to solicit unlawful activities.
Sharing confidential materials outside authorised channels.
Attempting to access unauthorised data or systems.
Misrepresenting identity or providing false information.
Using the service for commercial resale or redistribution.

Intellectual property rights

All content, materials, and communications remain the property of eludoravia. Reproduction, distribution, or commercial use without permission is prohibited.

User-generated content

You may provide information or documents for review, which remain your property but may be used to deliver the service.

Your content rights

You retain ownership of your documents, but grant us permission to use them solely to provide the agreed service.

Privacy commitment

We are committed to protecting your privacy. All data is handled according to our Privacy Policy and Australian law.

View Privacy Policy

Disclaimer and limitations

Our service provides general guidance, not specific investment, tax, or legal advice.

Important disclaimer

Results may vary. No guarantees of specific outcomes or financial success are made.

Limitation of liability

eludoravia is not liable for losses resulting from reliance on general information or feedback provided.

Indemnification

You agree to indemnify eludoravia for losses arising from misuse or violation of these terms.

Dispute resolution process

Disputes should be addressed via written notice and discussion first.

Arbitration

Unresolved disputes may be referred to arbitration under Australian law.

Arbitration decisions are binding as permitted by law.

Online dispute resolution

We encourage use of online resolution tools for minor disputes.

Read our disclaimer

Severability

If any term is found invalid, the rest of the agreement remains in effect.

Entire agreement

These terms represent the full agreement between you and eludoravia.

Applicable law and jurisdiction

Australian law applies to your relationship with eludoravia.

Ending your subscription

You may cancel your subscription at any time. We reserve the right to suspend or terminate service for violations of these terms.

Changes to terms

We may update these terms periodically. Please review regularly for changes.

Contact for terms queries

For any questions about these terms, please contact our team.

Contact email: content@eludoravia.com

Contact number: +61813201109

Contact address: Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Effective date: September 3, 2025

Version: 2.0